Khimjis Mart LLC, Muscat – the largest supermarket chain in the Sultanate announced the winners of its Retail Awards 2009 .The award competition featured for 4 categories mainly; “Best Outlet of the Year" and "Best employee of the year", "Best outlet manager of the year", "Best ‘National' customer service manger of the year" out of the entries from 19 outlets and nearly 475 Khimjis Mart employees. The winners were felicitated in the annual staff get-together held at Oman Aviation Club on 10th Feb, 2010. Khimji's Mart Al Khuwair won the Best Outlet of the Year award where as Mr.Jitesh Bhimji Thanki, Mr.Jayaprakash S Pillai, & Mr. Ibrahim Issa Khamis Al Balushi bagged the awards in their category of Best Employee of the Year, Best Outlet Manager of the Year and Best 'National' Customer Service Manager respectively.
Presenting the award, Mr.Nailesh Khimji, Director, Khimji Ramdas, said "Khimji's Mart has maintained its tradition of setting new benchmarks towards better customer service that are vital for a professional environment; The objective of these awards is to inculcate and inspire employee related best practices towards customer excellence".
A top management panel comprising the CEO, GM & National Operations Manger evaluated the nominees. The Best Outlet and Manager had tough competition from 18 other outlets.
Speaking on the occasion the CEO of Consumer Products Mr.Adil Ghouse said “The success of our company is built on the dedication and the commitment of these dynamic teams of Khimjis Mart, and I am delighted to have the opportunity to recognize the achievements of entire Al Khuwair team and these three outstanding individuals who have played a vital role in maintaing our leadership position in 2009 in the highly competitive Omani retail market.”
Mr.Khalifa Salim Khamis Al Qasmi, Mr.Ravji Valji Patel, Mr.Raja Javed Nassir,Mr.P.Mohan,Mr.Shubhkaran Yogi, Mr.Nagendra Shenoy, Mr.Sukumar, Mr.AG Ravish, Mr.PC Jayaprakash were also honoured in the function for their consistent long term contribution to Khimjis Mart.
After receiving the best outlet of the year award from the director Mr.Nailesh Khimji for Khimjis Mart Al Khuwair, the outlet manager Mr. Dinal Napanda Devaiah commented; “We are dedicating this great achievement to our esteemed customers; it's the result of teamwork, we would like to thank all who supported us over the years, the customers, business partners and all our seniors who helped us better our daily operations"
Khimjis Mart, known for its friendly neighbourhood concept is today the largest supermarket chain in the sultanate with 19 outlets and the year 2010 is going to witness 5 more new big announcements in the interior wilayats of the sultanate.