Muscat, 15 April 2020: In compliance with the wise government’s recommendations, Khimji Ramdas (KR Group) and its various subsidiaries has applied several precautionary measures to safeguard the geographies within which it operates to protect the health of employees, customers and shareholders while also contributing to the protection of the nation as a whole.
To combat and mitigate the COVID-19 situation, KR Group has initiated a core committee headed by its Chief Medical Officer to regularly assess and track a required course of action to be adhered for its employees and supply chain of activities. The committee is dedicated to keeping employees abreast of the latest endeavors happening across the Sultanate through audio-visual awareness means as directed by the MOH Oman guidelines and the and World Health Organization (WHO) approved messaging formats. The conglomerate has also established an emergency helpline number that offers employees and their families’ immediate medical assistance.
Reiterating its consistent support to the national agenda, KR has pledged, through its social development arm, Eshraqa, a support of OMR 1.3 million, a major part of which will be used to combat COVID-19 in close collaboration with the Ministry of Health (MOH).
Reassuring employees and applauding them for their services, especially those on the front line serving customers, Pankaj Khimji, Director, KR said, “Undoubtedly, Our greatest assets are our People”, he said. “The KR family stands in solidarity and honours your valuable support at this remarkable and difficult time. We thank you for your dedication and commitment; your service will be remembered by the nation. From construction and supply chain staff to those who are working round the clock to serve customers in our Air-conditioning service teams, restaurants and cafes, the supermarkets, which also includes our front office staff. Regardless of the situation your only goal has been to keep our customers happy. Our top priority is the health and safety of our employees and their well-being comes first, and we will ensure that their benefits are taken care of.” He added.
With 150+ retail outlets spread across the nation, KR has ensured the application of the mandatory COVID-19 steps to serve customers in the best way possible. The Group has also collaborated with various delivery apps to serve a wider range of customers with little down-time.
Pankaj Khimji added, “In parallel to protecting our employees, we have ensured that our key suppliers have contingency plans that certify the continuity of our activity in order to ensure the proper functioning of our services for our customers. Serving the community at large and keeping our shelves stocked and customers happy is of great importance at this time. We have also published numerous info-graphics that are made into posters and visible identities. International best practices are followed with precision on our internal and external communications channels to keep our people, clients, and shareholders up-to-date and informed at all times. These plans will help protect our employees and customers against the CoronaVirus and will mitigate its economic impact.”
Committed to maintaining the highest hygiene standards, all KR stores and outlets are taking sincere and necessary steps through the MOH guidelines to ensure the health and safety at the workplace. The working arrangements are implemented to reduce the risk of the COVID-19 exposure to KR employees as well as to contribute to social distancing efforts in the wider community.
With these worthwhile measures in place to give our community the very best care, KR Group has demonstrated its leadership as a responsible, purpose-led business upholding its cred of Trust, Care, Commitment and Learning. The management continues to monitor the rapidly changing business situation and will ascertain further measures as demanded in these unprecedented times.